Return Policy

This policy explains how Bhakavathi Amman Agency handles return, replacement, and warranty support requests for genuine C.R.I. pumps and pump motors.

Eligible Support Cases

• Wrong product supplied against the confirmed order details.
• Visible transit damage reported immediately with photos or video proof.
• Missing invoice or order document support for verified orders.
• Manufacturer warranty support where applicable as per C.R.I. warranty terms.

Important Conditions

Installed, used, altered, or damaged products may not be eligible for return. Pump selection depends on site conditions, head, water source, phase, and usage. Customers should confirm requirements before purchase. Warranty claims are handled according to manufacturer guidelines and invoice availability.